FAQs

Masterclass offers free opportunities for young people aged 16–30 to engage creatively with the theatre industry. To learn more about us and our work, visit the About Us section of our website.

Our programme is open to aspiring theatre-makers, aged 16-30, although some workshops and internships may have specific eligibility criteria. We also offer some workshops for 14 - 18 year olds, which are accessible to non-members.

Aged 31 and over? Become a Friend of Masterclass to continue as part of our creative community. Check out our affordable subscription options to see which one works for you.

We share details about upcoming events through our newsletter and social media channels (@MasterclassTRH). All events are completely FREE for 16–30-year-olds and are led by industry professionals, including actors, directors, playwrights, and designers. Interested in a session? Simply book your FREE spot through the Members Area on your dashboard!

The venue will be clearly listed on the event webpage, in our newsletter and in a reminder email once you've booked your place.

You’ll receive a confirmation email—don’t forget to add the event’s time, date and location to your calendar! If you can’t find the email, check your junk folder or verify your booking by returning to the Members Area. Still no email after a couple of hours? Contact the Masterclass team at info@masterclass.org.uk.

We’ll send you a reminder email a day or so before the event. If you can’t attend, you can cancel your spot in the Members Area. Go to ‘Your Masterclasses,’ select the event and click 'Cancel.' Please cancel at least 24 hours in advance, because you won't be able to cancel via your Members Area on the day and will need to email the team at info@masterclass.org.uk.

When you arrive, follow the instructions in your reminder email to find the check-in area. Please arrive about 15 minutes early to ensure you’re signed in and ready to start on time.

If you’re running late, please let us know, as latecomers may not be admitted. Remember to stick around for any scheduled post-event networking drinks to connect with fellow members!

That's completely understandable, but Masterclass aims to be a welcoming and inclusive community, and the vast majority of members attend our events on their own. You can choose how much or how little to be involved, and we'll never ask you to go on stage or do anything else that you're not comfortable with. We often host an Afterclass social after Masterclasses, and although this is optional, it's a great opportunity to meet other young theatremakers. Feel free to speak to a Masterclass team member if you're feeling nervous, and they can introduce you to some friendly faces.

We understand that plans can change! If you’re unable to attend a Masterclass you’ve booked, please give us as much notice as possible. To cancel, visit the Members Area, go to ‘Your Masterclasses,’ select the event and click “Cancel.” Please cancel at least 24 hours in advance, because you won't be able to cancel via your Members Area on the day and will need to email the team at info@masterclass.org.uk.

Some sessions offer the chance to participate in practical activities. Details on how to apply are always listed on the event webpage, usually via a short form with questions about the session. Certain workshops are application-only, as they are small, hands-on sessions in limited spaces.

Our small but mighty team carefully reviews all applications, which can take some time. We aim to notify everyone, but if you haven’t heard back, it means you haven’t been selected for this session. Don’t be discouraged—our goal is to include participants from a variety of backgrounds and career stages, so keep applying! Even if you aren’t selected, you can still gain valuable insights by attending as an observer.

After each event, we’ll send you a short questionnaire to fill out - we greatly appreciate your input! Your feedback helps us improve and curate a diverse program of events.

If you have additional feedback, feel free to email us at info@masterclass.org.uk.

We ask for a photo and CV to confirm that members are within our age range of 16–30, which aligns with our charitable mission. This also helps us to put together a diverse and balanced group of young people, at various stages of their careers, to take part in the interactive elements of our Masterclasses and other sessions. We may check photos before releasing Ticket Giveaway tickets to ensure you are not a bot.

After signing up, check your email inbox for a message asking you to confirm your email address. Once you’ve confirmed, complete your Masterclass profile to start receiving news about upcoming opportunities. Don’t forget to explore the members area, where you’ll find exclusive ticket offers, discounts and giveaways.

TheatreCraft – The UK’s largest free careers event for 16–30-year-olds interested in offstage roles in theatre.
Get Into Theatre – A leading theatre careers website offering job listings, advice, and resources.

ERIC – Creative careers advice for young people.
Go Live Theatre – Offers initiatives and discounted tickets for 15–29-year-olds.
Open Door – Offers funding and support for Drama School auditions.
Wellbeing in the Arts – Provides mental health and wellbeing services tailored to the creative industries.
Stage Sight – A network advocating for a more inclusive offstage workforce, reflecting society’s diversity.
JMK Trust – Awards, guidance, and opportunities for young and emerging theatre directors.
Stage One – Supports new UK theatre producers with bursaries, workshops, and other resources.
Backstage Niche - Resources for creative industries workers from a global majority background"

Internships are advertised through our website, newsletter and social media channels. Be sure to check regularly for application dates and criteria. There will be an Internship Description and Form to complete for each internship.

Congratulations on securing a ticket! After paying the admin fee, you’ll receive a receipt via email—please note, this is not your theatre ticket. Your ticket will either be emailed to you directly by the theatre, or you'll collect your ticket at the Box Office by giving your name. This will be clearly labelled when you book your tickets. Please ensure you have uploaded a current photo to your profile, otherwise, Ticket Giveaway tickets may not be released to you, and a refund will not be given.

If you’re unsure about your ticket, feel free to email us at info@masterclass.org.uk.

The number of tickets available to book in a Giveaway will be shown when you click the dropdown to book tickets. It is usually two tickets per member, but sometimes we're able to offer more. You are welcome to take a guest of any age with your second ticket, unless the listing specifically suggests otherwise.

Please remember that Giveaway tickets are non-transferable, so you must use the Ticket Giveaway yourself, and must not resell or transfer tickets under any circumstances.

While the ticket itself is free, the £5 admin fee is non-refundable. Please remember that Giveaway tickets are non-transferable and must not be resold under any circumstances. If you are found to be reselling tickets, your membership will be revoked with immediate effect.

If you’re unable to attend, venue staff won’t be able to make changes to your ticket. Instead, please contact the Masterclass team at info@masterclass.org.uk for assistance.

Access information will be provided within the event listing. Sessions which are run online can be accessed from home, with auto-generated captions available on Zoom. We're aware that access constraints are not always physical, so please email info@masterclass.org.uk if you would like to discuss specific provisions. We are always happy to provide an access preview before general audience entry, and a quiet space is always available. 

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